Who we are
Callrica (callrica.co.za) is operated by CoActivate Group, South Africa (“we”, “us”). You can contact our Information Officer at info@callrica.co.za.
What we collect
When you use our contact form or email us, we collect the details you provide: your name, work email, company, phone number (optional), country, service interest, team size, timeline and message. If analytics is enabled, we also collect limited technical information about how the site is used, such as pages visited and approximate location, using cookies — only with your consent where required.
How we use it
- To respond to your enquiry and prepare any proposal you request.
- To follow up about your enquiry and, if you agree, send relevant updates.
- To improve the website.
Our lawful bases are your consent and our legitimate interest in responding to business enquiries (UK/EU GDPR), and the corresponding justifications under POPIA.
Sharing
We share your details within CoActivate Group only with the company best placed to answer your enquiry, and with service providers who host our website, email and customer relationship management systems under contracts that protect your information. We do not sell your information.
International transfers
Your information is processed in South Africa and may be processed by our service providers in other countries. Where required, we use appropriate safeguards for transfers.
Retention
We keep enquiry information for as long as needed to respond and for a reasonable period afterwards (typically up to 24 months), unless we enter a business relationship.
Your rights
You may ask to access, correct or delete your information, object to processing, or withdraw consent at any time by emailing info@callrica.co.za. You may also complain to the Information Regulator (South Africa), the UK Information Commissioner’s Office, or your local data protection authority.
Changes
We may update this notice. The date at the top shows when it was last reviewed.